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TABLE OF CONTENTS
Information We Collect
How We Collect Information
Cookies and Interest-Based Advertising
Third Parties that Collect Information on Our Sites
How We Use and Share Information
Summary of How We Collect, Use and Disclose Personal Information
Privacy Practices Related to Job Applicants
Additional California Consumer Rights
Conflict Between This Policy and Local Laws and Regulations
INFORMATION WE COLLECT
We collect information that personally identifies, relates to, describes, or is capable of being associated with you ("Personal Information"), including:
The types of Personal Information we collect about you may vary based on how you use our Sites and/or Services, and your relationship with us.
We also collect information about businesses and their representatives that engage with us such as EIN, TIN, address, phone number, email address, bank account information, and employee ID number (collectively, "Business Information"). This information is generally not considered Personal Information because it relates to a business or a business contact.
Usage Data and Sites Activity
We automatically collect information in connection with the actions you take on our Sites ("Usage Data"). For example, each time you use our Sites, we automatically collect the type of web browser you use, the type of device you use, your operating system, your Internet Service Provider, the pages you view, referring and exit pages, the date and time of your visit, and the number of clicks to, from, and within our Sites, and the duration of your visits to our Sites. If this information is capable of being associated with you, directly or indirectly, we treat it as Personal Information. If this information is not capable of being individually associated with you, we treat it as Usage Data
We may record calls and retain the content of text messages or other written/electronic communications between you and us. By communicating with us, you consent to our recording and retention of communications.BACK TO TOP
HOW WE COLLECT INFORMATION
We may ask you to provide us with Personal Information when you communicate with us (online or offline), apply for loan, purchase a vehicle service contract from us, participate in consumer surveys, sweepstakes or contests, and at other times. You are not required to provide us your Personal Information; however, if you choose not to provide the requested information, you may not be able to use some or all of the features of our Sites or Services or we may not be able to fulfill your requested interaction.
Third-Party Data Sources
We may collect Personal Information from third-party data sources such as data brokerages, insurance companies, consumer reporting agencies, marketing agencies or partners, analytics firms, and government agencies.
We may collect Personal Information from dealerships with whom you interact. For example, if you request a loan or lease at a dealership, the dealership may share your Personal Information with us. We may also receive information about your purchase, lease, and vehicle service interactions with the dealership.Cookies & Other Automated Tools
We use the following types of cookies:
We employ software technology that enables us to track certain aspects of a user’s visit to our Sites. This technology helps us better manage content on our Sites by informing us what content is effective, how consumers engage with our Sites, and how consumers arrive at and/or depart from our Sites. The software typically uses two methods to track user activity: (1) "tracking pixels" and (2) "clear gifs." Tracking pixels are pieces of executable code that are embedded in a web page that track usage activity including which pages are viewed, when they are viewed, and how long the pages are viewed. Clear gifs are tiny graphics with unique identifiers which are embedded in web pages and email messages that track whether a user has viewed a web page or email message. User activity information may be associated with additional information about a user’s session and Personal Information, if provided by the user.
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Information from Advertisements
If you arrive at our Sites via an advertisement (e.g., banner ad), we may collect information regarding the advertisement with which you interacted and your interactions (e.g., item clicked, date and time).
Social Media Widgets
The Sites may include social media features, such as the Facebook, Instagram, YouTube, LinkedIn, and Twitter widgets. These features may collect information about your IP address and the pages you visit on our Sites as well as other Personal Information. A cookie may be set to ensure that a feature properly functions. Your interactions with features are governed by the privacy policies of the companies that provide them.
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Third parties, including Advertisers, collect Personal Information and/or Usage Data from users of our Sites using automatic information collection tools such as cookies and tracking pixels. These third parties’ collection, use, and disclosure of Personal Information and/or Usage Data is governed by their data policies.
HOW WE USE AND SHARE INFORMATION
We may use Personal Information for general business purposes, such as to:
If you provide a testimonial, we may post it publicly on our Sites or in other advertising material. By providing a testimonial, you give us permission to use it in any manner and for any purpose, including in marketing and advertising communications.
We may establish a relationship with other businesses, including corporate affiliates, to provide services to us ("Service Providers"), including:
Each Service Provider is expected to use reasonable security measures appropriate to the nature of the information involved to protect your Personal Information from unauthorized access, use, or disclosure. Service Providers are prohibited from using Personal Information that we provide to them other than as specified by us.Third-Party Sharing
We may share your Personal Information with Honda affiliates such as American Honda Motor Co., Inc. Although we do not directly monetize your Personal Information, this sharing may qualify as a sale under certain privacy laws. We may also exchange your Personal Information with the dealership through which you purchased, financed or leased a vehicle; however, we only share information that these dealerships already collected from or about you.BACK TO TOP
SUMMARY OF HOW WE COLLECT, USE AND DISCLOSE PERSONAL INFORMATION
The following chart provides a summary of the categories of Personal Information we collect, from whom we collect it, and our business purposes for collecting, using, and disclosing it. We may share Personal Information with Service Providers or Third Parties for the same reasons that we collect and use it. The chart also provides a summary of whether we share or sell Personal Information to Third Parties, and, if so, the categories of Personal Information we disclose.
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We recognize the importance of safeguarding the confidentiality of Personal Information from loss, misuse, or alteration. Accordingly, we employ commercially reasonable administrative, technical, and physical safeguards to help protect Personal Information from unauthorized access, disclosure, and use. Even with these safeguards, no data transmission over the Internet or other network can be guaranteed 100% secure. As a result, while we strive to protect information transmitted on or through our Sites or Services, you do so at your own risk.
Please be aware that third-party websites accessible through our Sites or recommended through our Services may have their own privacy and data collection policies and practices. We are not responsible for any actions, content of websites, or privacy policies of such third parties. You should check the applicable privacy policies of those third parties when providing information.
COMPLIANCE WITH LAWS AND LAW ENFORCEMENT
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate to respond to legal requests (including court orders, investigative demands and subpoenas), to protect the safety, property, or rights of ourselves, consumers, or any other third party, to potentially prevent or stop any illegal, unethical, or legally actionable activity, or to comply with law.
We may share Personal Information and Usage Data with businesses controlling, controlled by, or under common control with us. If we are merged, acquired or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer Personal Information and Usage Data in connection with such transaction.
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The Sites and Services are not intended for children under the age of 16 and we do not knowingly collect Personal Information from children under the age of 16. If we become aware that we have inadvertently received Personal Information from a child under the age of 16, we will delete such information from our records.BACK TO TOP
PRIVACY PRACTICES RELATED TO JOB APPLICANTS
We may collect Personal Information when you apply for employment with AHFC or any of our affiliates on www.honda.com/careers or other Sites. This information may include name, educational and employment background, contact information, job qualifications, and jobs for which you may wish to be considered. You may choose to provide additional information, such as your resume or CV, employment references, and salary requirements. You may also choose to provide this information by extracting it from another online location, such as Google, Yahoo, or Talent Exchange Universal Profile. Your provision of this information in connection with seeking employment at AHFC is voluntary and you determine the extent of the information you provide. Your decision not to provide such information may affect our ability to consider you for employment. This information is collected and maintained through Oracle’s Taleo service and is not shared except between the Taleo service and AHFC (and its affiliates), or between AHFC and its affiliates, as necessary for employment decisions. For more information about Oracle’s privacy policies, please consult Oracle’s disclosures on its website (www.oracle.com).
We may also collect publicly available information, such as information you post on public social media accounts, or information related to your education, employment history or qualifications for employment (e.g. information collected from references, through background checks, etc.).
We use Personal Information collected in connection with Employment Applications to evaluate candidates for employment, including conducting background checks and drug screening, checking references, employment history, employment eligibility; to communicate with you and respond to your requests or application; enable your use of our Sites; analyze, develop, improve and maintain the security of our Sites; and comply with applicable laws and regulations and to operate our business.BACK TO TOP
ADDITIONAL CALIFORNIA CONSUMER RIGHTS
If you are a resident of California, you may have additional rights to access and control your Personal Information, including a right to request that we disclose the Personal Information we collect, use, disclose, and/or sell. Several exemptions may apply, particularly to customers who are already protected by federal and state financial privacy laws.
Right to Know
You have the right to request twice per 12-month period that we provide you (i) the categories or specific pieces of Personal Information we collected about you; (ii) the categories of sources from which your Personal Information was collected; (iii) the business or commercial purpose for which we collected your Personal Information; (iv) the categories of service providers with whom we shared your Personal Information; and (v) the categories of Third Parties to whom we shared or sold your Personal Information. We are not permitted to provide access to specific pieces of Personal Information if the Personal Information is sensitive or creates a high risk of potential harm from disclosure to an unauthorized person such as financial information, social security numbers, and driver’s license numbers.
To request access to your Personal Information and the information listed above, you may submit a request through our “What Information Do You Have On Me” request page or by calling us at the number provided through the request page. To protect consumers’ Personal Information, you must provide enough information and/or documentation for us to verify your identity.
Right to Deletion
You have the right to request that we delete any Personal Information we have collected about you. Please understand that we are not required to honor a deletion request if a legal exemption applies such as if we need the information to complete a requested or reasonably anticipated transaction, prevent security incidents or fraud, enable internal uses that are reasonably aligned with your expectations, or comply with legal obligations.
To request deletion of your Personal Information, you may submit a request through our “Delete My Information” request page or by calling us at the number provided through the request page. To prevent unauthorized individuals from making a deletion request, you must provide enough information and/or documentation for us to verify your identity.
Right to Opt-Out from the Sale of Personal Information
You have the right to direct us not to sell your Personal Information to Third Parties. You may exercise your Right to Opt-Out by submitting a request via our “Do Not Sell My Info” request page or by calling us at the number provided through the request page. If you are an AHFC customer that obtained a financial product or service from us, please use the California Financial Privacy Notice we previously mailed to you instead.
California "Do Not Track" Disclosure
Do Not Track is a web browser privacy preference that causes the web browser to broadcast a signal to websites requesting that a user’s activity not be tracked. Currently, our Sites and Services do not respond to “do not track” signals. You may, however, opt-out of interest-based advertising using the DAA Consumer Choice page linked above.