A co-signer, according to federal and state law, is an individual who signs a contract agreeing to be responsible for the payment of a debt, if the primary signer does not make the payments, but is not expected to have use of the vehicle. A co-signer is used most often in cases where the applicant has minimal or no credit history.
If approved, the pre-approval will provide you with a dollar amount and term (subject to certain conditions) that will allow you to shop for your vehicle at a participating dealership. HFS is an indirect lender, so you must obtain your annual percentage rate from your dealer. If you would like to see the dollar amount you are approved for, you can Apply For Credit Pre-Approval online.
Not at all. Once your Honda Leadership Leasing® agreement is signed, you cannot change your mileage allowance. However, we have special lease programs that allow you to buy "up-front" mileage less expensively than you would pay at the conclusion of the lease. This cost can conveniently be included in your monthly payment. Note: If you do not use all the miles you purchase, no refund is made. Ask your Honda dealer for details.
Yes. As part of your Honda Leadership Lease agreement, you are responsible for servicing your vehicle in accordance with the manufacturer's minimum recommendations and as requested by the manufacturer in connection with any recall campaign.
HFS requires you to maintain physical damage, comprehensive, and collision insurance coverage for the duration of your contract for the minimum coverages required by the laws of the state in which you reside. Honda Lease Trust (HVT, Inc. in NY and VA) should be listed as an additional insured and loss payee. Please read your lease agreement carefully and contact your insurance agent for details on your state’s requirements or information on coverage to suit your specific needs.
You may include a Honda Care® Vehicle Service Contract (VSC) in your Honda Leadership Lease agreement if you purchase it at the time of your lease agreement. Honda Care adds protection, but is not a leasing requirement and is fully optional. See your Honda dealer for details.
In this case, please continue to make your payments and immediately notify HFS Customer Service to discuss the next steps. All Honda leases include Guaranteed Asset Protection (GAP) to protect you if your insurance company pays less than the amount it would cost to pay off the car. The lease GAP coverage provides different protection than Honda Care GAP and certain exclusions and limitations apply, so please refer to your agreement or contact HFS Customer Service for details.
In some states, you pay sales tax that is based upon your monthly payments. Other states require you to pay tax on the full value of the vehicle. Property tax treatment varies from state to state as well. Ask your dealer for information about the tax regulations in your state or contact the Tax Assessor office.
Honda Loyalty benefits reward loyal HFS lease customers1 by offering:
An additional $500 Excessive Wear-and-Use or Damage Waiver2 (up to $1,000 total waived) on your current lease
A waiver on the turn-in fee3 for your current lease
1 A loyal customer is one who purchases or leases another new Honda or Acura automobile within 30 days prior to or after the turn-in date. 2 Honda Leadership Leasing includes a $500 Excessive Wear-and-Use or Damage Waiver. Loyal customers may qualify for an additional waiver and are eligible for a turn-in fee waiver. Total Excessive Wear-and-Use or Damage Waiver amount not to exceed $1,000. 3 The turn-in fee amount depends on your state. See your lease contract for details.
You may make a principal payment online by logging into your HFS account, selecting "Make a Payment” from the Finance Account Overview page, clicking "Want to pay down principal?” and entering the desired amount.
You may also mail your principal payment by including your account number on a check made payable to Honda Financial Services to the following address:
American Honda Finance Corporation
PO Box 165007
Irving, TX 75016
Please note that principal payments are used to pay down the principal balance of a retail account; regular monthly payments must still be made to avoid late fees.
HFS requires you must maintain physical damage, comprehensive, and collision insurance coverage for the duration of your contract with the minimum coverage amounts required by your state, with American Honda Finance Corp. (AHFC) named as the loss payee. Please read your finance agreement carefully and contact your insurance agent for details on your state’s requirements or information on coverage to suit your specific needs.
You may include a Honda Care VSC in your finance contract if you purchase it at the time of your finance agreement. Honda Care adds protection, but is not a requirement and is fully optional. See your Honda dealer for details.
In most circumstances, HFS Customer Service will be able to provide a duplicate lien release, depending on the year and model of the vehicle. If your account has been paid in full for more than 90 days, you can also obtain a duplicate title or lien release online at My Title Support or by phone at 866-826-2834, 6 a.m. – 5 p.m. PT. You will need to provide borrower information (name, address, etc.), as well as account number, VIN and titling state. A processing fee may be charged.
Yes. One-Pay Leases include Guaranteed Asset Protection (GAP) coverage at no extra charge and an Excessive Wear-and-Use or Damage Waiver policy. The wear and use benefit covers up to $500 in damage (Loyal customers1 may qualify for an additional $500 waiver2).
One-Pay Lease customers will receive the first monthly statement indicating that there are no payments due. After that, statements are only sent if taxes or other fees, such as parking tickets, are assessed.
HFS will send you an end-of-term packet that details your options 90 days before the lease maturity date. Please call the Lease Maturity Center at 1-800-708-6555 as your lease-end approaches for more information.
Payoff quotes are available online by logging in to your HFS account or by calling our automated system at 1-800-708-6555.
Note: The automated system cannot provide quotes on lease accounts in which the vehicle is garaged in IL or OH, or if certain conditions require that you speak with an HFS Customer Service Representative. You may contact a representative Monday through Friday from 8 a.m. - 5 p.m. local time.
The usual time to receive your title is 2-3 weeks, depending on the state and how the title is held. If there is no outstanding balance on your account, the title will be mailed upon verification of final payment clearance. It is important to verify HFS has your current address on file to ensure you receive your title.
1 A loyal customer is one who purchases or leases another new Honda or Acura automobile within 30 days prior to or after the turn-in date. 2 Total amount not to exceed $1000.
While the Honda Limited Warranty covers 3 years/36,000 miles non-powertrain and 5 years/60,000 miles on powertrain, Honda Care offers a variety of mechanical and electrical coverage4 with terms up to 8 years/120,000 miles.
Yes. Honda Care coverage is also available for Pre-Owned and Certified Pre-Owned vehicles at the time of vehicle purchase. In fact, Honda Care is a smart investment when you are buying a vehicle that’s been driven before or you plan to keep for an extended time.
Both plans provide oil change coverage7 and benefits such as road hazard tire protection6, concierge emergency service1, 2, 3 and roadside assistance1, 2. Sentinel 3/45, however, also provides mechanical and electrical coverage4 for the term of the contract.
If you choose to sell your car, Honda Care is transferable1, 5 to the new owner. You also have the option to cancel and get a pro-rated refund.
1 This document is intended to provide an overview of coverages and benefits. Actual coverages, limitations, and exclusions may vary. See your Service Contract and Cross Country Motor Club, Inc. (CCMC) Membership Guidelines and/or Emergency Roadside Assistance Guidelines for complete details.
2 These benefits are provided by CCMC, except in Florida, where they are provided by American Honda Service Contract Corporation, and in AK, CA, HI, OR, WI and WY, where they are provided by Cross Country Motor Club of California, Inc. In California, Trip Interruption Reimbursement is provided by American Honda Protection Products Corporation.
3 Concierge service is not available in Florida. 4 Exclusions include, but are not limited to, body parts, tires, maintenance items, glass, upholstery, trim, carpeting and ornamentation. Claims cannot exceed the cash value of the vehicle. 5 Transfer fee may apply. 6 Tire protection not available in New York or Florida. Tire wear and off-road usage are not covered. See the Honda Care Sentinel Services contract for details. 7 Honda Care Sentinel 3/45 and Sentinel Services are not maintenance contracts and do not provide coverage for the required maintenance services (other than oil changes) specified in your owner’s manual or by your vehicle’s Maintenance Minder.
Customers now have the ability to enroll in eDelivery when they register their HFS account online. If you have an HFS account and are not already enrolled in eDelivery, log in and select “Paperless Statements & Letters” under Communication Preferences.
You will receive an email the same day your eStatement is available, prompting you to view it online. You will not receive a paper statement. eStatements are available up to three weeks prior to your monthly due date.
We are unable to accept credit cards. You can call HFS Customer Service to make a payment using your debit or ATM card or by using Western Union® Speedpay® at 1-800-366-8500 (Western Union assesses a processing fee), or pay online using your bank account. Review all your Payment Options here.
On a lease, your payment consists of vehicle depreciation, a rent charge, and possibly sales tax. Only the vehicle depreciation portion of your payment applies towards your payoff.
On a financed vehicle, your payment consists of interest and principal portions. Although the entire amount paid is applied towards your payoff, timing differences between the date you paid your previous monthly payment and the good through date of the estimated payoff could cause differences. It is important to note that your finance account accrues interest daily.
If funds are not available when HFS attempts to deposit a check, you must submit a replacement payment and additional dishonored payment charges may be applied (as permitted by law). Refer to your finance or lease agreement for specific information regarding insufficient funds.
We initially pay the tax bill on your behalf and then send you a bill in turn. For an estimate of these charges over the term of your lease, please refer to the "Estimated Fees and Taxes during Your Lease Term" section on the front of your lease agreement. You should not include your lease vehicle on any personal property forms during the duration of your lease agreement.
Yes. We offer two convenient payment services, One-Time Payment and EasyPaySM, which are provided free of charge. Online payments are drafted from the bank account you specify. Register your HFS account to get started.
A One-Time Payment is a fast and easy way to make a single, non-recurring payment toward your account. You can make a One-Time Payment towards your regular monthly payment or any supplementary payments.
EasyPay is a simple, convenient way to ensure your regular monthly payment is on time every month. Once you have enrolled in EasyPay, your payment is automatically deducted from your bank account on your selected withdrawal date. Please note that EasyPay does not change or affect your payment due date.
Transactions submitted before the cutoff time of 2:00 PM PST Monday - Friday, will typically be deducted within two business days. A business day is any day other than a Saturday or Sunday that is neither a legal holiday nor a day on which commercial banks are required by law, regulation or executive order to close in the city of New York. All transactions submitted after the cutoff time or on a non-business day may take longer to be deducted from your bank account, depending on your financial institution. The date of payment will be honored by HFS, regardless of the date that the payment is deducted from your bank account.
Yes. Log in to your account and select the "Rename" or "Delete" under Manage Bank Accounts. You can also change your default bank account by clicking on the "Preferred" option on the right side of your bank account.
Bank account changes do not automatically apply to pending payments. You will need to edit your pending payment by clicking “Manage Bank Accounts” from the Finance Account Overview page, then find the bank account you want to update. If it is associated with any payments you will be prompted to click on “Go to pending payments” and follow the steps.
Payments will generally appear in your online transaction history on the next business day unless your payment is submitted after 2:00 p.m. PT Monday – Friday, or on a non-business day. In that case, it will appear in two business days.
From the Finance Account Overview page, click “Make a Payment.” There is a link in the middle of the page that states “Want to pay down principal?” Click there and enter the desired amount and continue the steps. Principal payments are used to pay down the principal balance of a retail account; regular monthly payments must still be made monthly to prevent any delinquency on the account.
Yes. Payments can be cancelled or modified up until the cutoff time of 2:00 p.m. PT on the scheduled payment date. Log in to your account, click on "Manage Payments" and then select the payment you wish to cancel.
Your payment will be automatically deducted each month on your selected payment withdrawal date. Your first withdrawal will take effect immediately if enrollment is processed before 2:00 p.m. PT on your selected payment withdrawal date. Enrollments processed after the cutoff time on your selected payment withdrawal date will be effective with next month's payment.
You will be notified by mail that your payment has not been processed. You will be responsible for resubmitting your payment and any additional resulting charges as permitted by law. EasyPay will automatically be cancelled if three payments are returned due to insufficient funds within any 12-month period.
Log in to your account, click on "Manage Payments" and then select the "Cancel" button to discontinue EasyPay. Please note that if you discontinue EasyPay you will still be required to remit your payment on the due date on your statement.
You can do this online by logging in to your account, then updating your billing or garaging address on the Finance Account Profile page. You can also complete the Address Change form on the back of your statement.
If you move to another state, you must register your vehicle in the new state within 30 days, and update your address with HFS. You can do this online by logging in to your account and then updating your billing or garaging address on the Finance Account Profile page. You can also complete the Address Change form on the back of your statement.
In this case, please continue to make your payments and immediately notify HFS Customer Service to discuss the next steps. All Honda leases include Guaranteed Asset Protection to protect you if your insurance company pays less than it would cost to pay off the car. The lease GAP coverage provides different protection than the Honda Care GAP and certain exclusions and limitations apply, so please refer to your contract or contact HFS Customer Service for details.
The information will be updated on your account within two to three business days. Once the request is processed, it will be reflected in your online account. If you have multiple accounts, you will need to change your details on each account.
Please contact your local Honda dealer to determine eligibility for financing your lease purchase with HFS. HFS is an indirect lender, so all finance contract negotiations should be made with your dealer.
If there is no outstanding balance on your account, the title will be mailed upon verification of final payment clearance. It is important to verify HFS has your current address on file to ensure you receive your title.
On a lease, you must submit a signed and dated Odometer Disclosure Statement and Title Release Information, as federal law requires disclosure of the vehicle mileage in connection with the transfer of ownership. Your vehicle title cannot be released until we receive the Odometer Disclosure Statement. You can mail the completed Odometer Disclosure with your payoff check to:
Honda Finance Exchange, Inc.
P.O. Box 70252
Philadelphia, PA 19176
If your payoff is submitted online, please fax the completed form to:
Attn: Captive Client
Fax No.: 937-481-5307
Leadership Purchase Plans® do not require the Odometer Disclosure Statement.
Note: The state of Ohio requires original documentation for lease payoffs. Please contact the LMC at 1-800-708-6555 for more details
After terminating your lease contract, you may be liable for the current year’s property tax bill. Property tax treatment varies by state and can take up to two years to receive the tax bill from the taxing jurisdiction. As per your lease contract, you are liable for paying all due taxes.
The inspection should be completed in the last two scheduled months of your lease contract. That way, you'll have time to take care of any repairs yourself if you want to make them. Or, if you choose to have us make the repairs, you'll understand exactly what you're being billed for.
While it's tempting to hand your keys to the inspector and let the inspection proceed without you, we encourage you to take a few minutes to witness it. Since you'll be asked to sign the report, you'll want to be present as the inspector looks at the vehicle. Additionally, you'll receive a copy of the report for your records. If you simply can't be present for the inspection, enlist someone who knows your vehicle well to be there.
You may return your leased vehicle without making repairs, however you will receive a bill for the cost of excess wear and use. Contact the Lease Maturity Center before making any repairs, as some damages may be covered by your Excessive Wear-and-Use or Damage Waiver. Keep in mind that the use of Honda Genuine parts is a requirement of lease agreements.
Your vehicle is subject to a final inspection after you turn it in, so if a problem arises after your preliminary inspection, you may still be liable for it. Sometimes damage or malfunctions can't be detected during the inspection, or an unexpected condition arises after your vehicle is inspected. If you receive a bill for charges with which you're not familiar, contact an End-of-Term Bill Payment representative at 1-800-351-6510.
Yes, as a loyal customer2, you can take advantage of an additional $500 Excessive Wear-and-Use or Damage Waiver3 on the vehicle you are turning in (up to $1,000 total waived) and a waiver on the turn-in fee for your current vehicle.
1The turn-in fee amount depends on your state. See your lease contract for details. 2A loyal customer is one who purchases or leases another new Honda or Acura automobile within 30 days prior to or after the turn-in date. 3Honda Leadership Leasing includes a $500 Excessive Wear-and-Use or Damage Waiver. Loyal customers may qualify for an additional waiver and may be eligible for a turn-in fee waiver. Total Excessive Wear-and-Use or Damage Waiver amount not to exceed $1,000.
Some states require proof of license plate cancellation or transfer at the end of a lease. If you live in the states of VA, CT, RI, KY and MA, you must provide proof of cancellation or plate transfer. This is required to stop the assessment of property taxes on the leased vehicle.
The usual time to receive your title or lien release is 2-3 weeks, depending on the state and how the title is held. If there is no outstanding balance on your account, the title or lien release will be mailed upon verification of final payment clearance. It is important to verify HFS has your current address on file to ensure you receive your title or lien release.
The Honda Customer Mobility Assistance Program is proud to support the mobility needs of drivers and passengers with physical disabilities. Honda will provide a reimbursement of up to $1,000 to each eligible, original retail customer for expenses incurred to purchase and install qualifying adaptive equipment on any eligible purchased or leased Honda vehicle. Visit http://automobiles.honda.com/information/mobility-assistance.aspx for more information.
When I try to log in, the system doesn't recognize me. Why not?
You may have mistyped your username (Honda ID), email address or password. If you try again
and are unsuccessful, click the "Forgot your username (Honda ID) or password?" link to reset
If you are using your email address to log in, please make sure that you are using
your "website email address" that you used to setup your account and not your "financial
services email address" that is used for receiving statements and correspondence.
Please note: If you have previously checked the box marked "Remember Me," you must
still enter your password to log in.
Do you recommend checking the "Remember Me" box on the log-in page?
When you check this box, your username (Honda ID) or email address is stored in a cookie on
your computer, and is filled in automatically each time you return to our website.
You must still enter your password to log in.
Please Note: We recommend this option if you are the only person who uses your computer.
To protect the privacy of your personal information, we do not recommend using this option
if you are accessing this site from a public or shared computer.
How often are updates posted to the online transaction history?
Our system is updated at the end of each business day and will appear on your history
the following business day.
Why isn't the information updated instantly in your system?
The technology we use to transmit a day's worth of account updates as a single "batch"
is more reliable and more secure than transmitting each update individually.
Why doesn't my online transaction history show my last payment?
It often takes several days to receive and process a payment. Once the payment is
reflected in our system, it will appear in your transaction history on the next business day.
This will not be the case if you are viewing your online current statement.